Privacy Policy
Last updated: 1 July 2025
Zinnj Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (zinnj.com) or purchase our anti‑slip bath and shower strips.
1. Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number, and shipping address.
- Order information: product selections, quantities, and transaction records.
- Technical data: IP address, browser type, device information, and pages visited (through cookies and similar technologies).
- Communications: any messages you send to us via contact forms or email.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfil your orders, including shipping and payment handling.
- To communicate with you about your order status, inquiries, or promotional offers (with your consent).
- To improve our website functionality and user experience through analytics.
- To comply with legal obligations and enforce our Terms and Conditions.
- To prevent fraudulent activity and ensure the security of our site.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how you can manage your preferences, please review our Cookie Policy.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data with trusted third‑party service providers strictly for the following purposes:
- Payment processors to complete transactions.
- Shipping carriers to deliver your Products.
- Analytics providers (e.g., Google Analytics) to understand website usage.
- Legal authorities when required by law or to protect our rights.
All third parties are contractually obligated to keep your data confidential and use it only for the services they provide.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian laws. When data is no longer needed, we securely delete or anonymise it.
6. Your Rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for marketing communications at any time (you can opt out via the unsubscribe link in emails).
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached privacy laws.
To exercise these rights, please contact us at [email protected].
7. International Data Transfers
Your data may be stored or processed on servers located outside Australia. We ensure that any such transfers comply with applicable privacy laws and that appropriate safeguards are in place.
8. Security
We implement a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with data, we will delete it promptly.
10. Updates to This Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review it regularly.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +61396523741
Address: 525 Collins Street, Melbourne VIC 3000, Australia